California Privacy Notice at Collection
SkinAct U.S. Privacy Notice
SkinAct and its affiliates (collectively, “SkinAct,” “we,” “us,” or “our”) respect your concerns about privacy. This Privacy Notice (“Notice”) applies when you:
- Visit our website located at www.skinact.com and any other websites, pages, features, or content that links to this Notice (the “Site”);
- Otherwise engage with our products or services that link to this Notice (collectively, the “Services”).
If you are a California resident, please see the “California Residents: Notice at Collection” section below for additional information.
This Notice describes the types of personal information we collect through our Services, how we may use that information, with whom we may share it, and the rights and choices available to you regarding our use of your information. It also outlines the measures we take to protect the security of your personal information and how to contact us about our privacy practices.
We may update this Notice from time to time without prior notice. Please check the date at the top of this page and review any changes since the last version. If we make a material change to how we process your personal information or reduce your rights, we will provide advance notice via email or by posting a prominent notice on our Site. Unless otherwise required by law, your continued use of the Services after such modifications indicates your acceptance of the updated Notice. If you do not agree with this Notice, please discontinue use of our Services immediately.
Table of Contents
- Personal Information We Collect
- Cookies and Similar Tracking Technologies
- How We Use Your Personal Information
- Sharing Your Personal Information
- Children’s Privacy
- Security
- How Long We Keep Your Personal Information
- Your Choices and Rights
- California Residents: Notice at Collection
- Links to Other Sites
- How to Contact Us
1. Personal Information We Collect
We collect personal information about you and your use of our Services, such as when you visit our Site or make a purchase. Personal information is any data that relates to you, identifies you personally, or could be used to identify you. We collect this information in three main ways: (1) information you voluntarily provide to us; (2) information we collect automatically; and (3) information we collect from third parties.
When You Interact with Our Site
Information You Voluntarily Provide to Us
We, or our service providers, may collect the following types of personal information when you use our Site:
- Online Shopping: You can browse and purchase skincare products, spa equipment, and related items through our Site. To process your order, we collect information such as your name, billing and shipping address, telephone number, email address, and payment card information. We use this to process your purchase, confirm your order, and deliver your items. We may also use your contact information to communicate with you about our products, services, and promotions.
- Account Registration: You may register for an account on our Site. To do so, we collect your name, email address, and optionally your preferences (e.g., skin type or product interests). Through your account, you can store billing and shipping information for future purchases and view your order history.
- Surveys and Promotions: You may participate in surveys or promotions on our Site. If you do, we may collect your name, email address, and telephone number to administer the promotion and communicate with you about our products or services.
- Newsletters: You can sign up to receive promotional emails or newsletters about new skincare products, special offers, or beauty tips. We may collect your name, email address, and preferences to tailor these communications. You can unsubscribe at any time via the link in our emails.
- Contact Us: If you reach out via the “Contact Us” feature, we may collect your name, email address, telephone number, and any details you provide to respond to your inquiries or comments.
Information We Automatically Collect
We may collect certain information automatically when you interact with our Site, as permitted by law, including:
- Usage Data: This includes your IP address, browser type, referring and exit pages, pages viewed, and the date and time of your visit.
- Device Information: We may collect your device’s unique identifier, operating system, or mobile advertising ID.
- Location Information: We may infer your general location (e.g., city or region) from your IP address. You can disable location sharing via your device settings.
- Aggregate and Analytic Data: We may combine data from your interactions for analytics, security, or to improve our Site.
Information We Collect from Third Parties
We may occasionally obtain information about you from third-party sources, such as:
- Social Media: If you engage with us on social media platforms, we may access information like your username, email address, or profile picture to personalize your experience or deliver content.
2. Cookies and Similar Tracking Technologies
We use cookies, web beacons, and similar tools to collect information automatically when you visit our Site. This may include your IP address, browser type, pages visited, and actions taken. Cookies help us save your preferences, track Site usage, and tailor content to your interests.
- Analytics: We use tools like Google Analytics to understand how visitors use our Site. Learn more about their data practices here.
- Interest-Based Advertising: We may work with third-party ad networks to show you relevant ads on other sites based on your activity on our Site. These partners use cookies and similar tools to track your online behavior. You can opt out via www.aboutads.info/choices or http://www.networkadvertising.org/choices/.
You can manage cookies through your browser settings or our cookie preferences tool. Disabling cookies may limit some Site features.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To Provide Services: To process orders, manage your account, and deliver products.
- To Comply with Laws: To meet tax, regulatory, or business obligations.
- To Prevent Fraud: To verify identity, enhance security, and detect fraudulent activity.
- To Support Customers: To respond to inquiries and provide assistance.
- To Send Updates: To share order confirmations, account updates, or security notices (you cannot opt out of these).
- To Market Products: To send promotional emails or texts (you can opt out anytime).
- To Improve Services: To analyze usage and develop new features.
- To Personalize Experiences: To tailor content or remember your preferences (e.g., skincare recommendations).
- With Your Consent: For any other purpose disclosed to you when collecting your information.
We may also aggregate or de-identify data for our business purposes.
4. Sharing Your Personal Information
We do not sell your personal information for profit. We may share it as follows:
- Affiliates: With our related companies for the purposes in this Notice.
- Service Providers: With vendors who process orders, host our Site, or provide marketing services on our behalf.
- Legal Obligations: If required by law, court order, or to prevent harm or illegal activity.
- Business Transfers: In the event of a sale, merger, or transfer of our business.
5. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have such data, we will delete it.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access or loss. However, no online transmission is fully secure, and you share information at your own risk.
7. How Long We Keep Your Personal Information
We retain your personal information only as long as needed for the purposes in this Notice, or as required by law. For example, we keep order data to comply with tax laws or resolve disputes. We may delete records over time as permitted by law.
8. Your Choices and Rights
- Communication Preferences: Update your email preferences or unsubscribe via the link in our emails.
- Text Messages: Opt out by replying “STOP” to any text from us.
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Privacy Rights: Depending on your state, you may have rights to:
- Know/Access: See what data we hold about you.
- Correct: Fix inaccurate data.
- Delete: Request deletion (with exceptions).
- Portability: Receive your data in a usable format.
- Opt Out: Stop “sales” or sharing for targeted ads (e.g., via “Do Not Sell or Share My Personal Information” link in the footer).
- Non-Discrimination: Exercise rights without penalty.
To exercise these rights, contact us as outlined below. We may verify your identity before fulfilling requests.
9. California Residents: Notice at Collection
Under California law, we disclose:
- Categories Collected: Identifiers (name, email), commercial info (purchase history), internet activity (IP address, browsing data), and inferences (preferences).
- Purposes: To process orders, market products, and improve our Site.
- Sharing: With service providers and ad partners (may be considered a “sale” under California law).
- Retention: As long as needed for these purposes or required by law.
See Section 8 for your rights, including opting out of “sales” or sharing.
10. Links to Other Sites
Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Review their policies before sharing information.
11. How to Contact Us
For questions or to update your information, email us at info@skinact.com or call 1-800-418-0830.
